FAQ's
Q. 1 - How should I believe we will get satisfactory services at the destination of deport?
Ans -Jangra Movers Group is a well established PAN India company, having 72 operative branches of its own at key locations and cities and is in possession of light to heavy modern transport carriers, shifting/transporting equipments, all-weather strong packing and well trained man-power and handling staff at all its branches. We observe complete safety measures and have proper means, technique and knowledge to handle almost everything from a tiny piece of pin to heavy machinery. Our main motto is utmost satisfaction to our widely spread clients all over India.
Q. 2 - My Wife would wish to install Mandir before entering the new house at destination. Is it possible?
Ans -Jangra Movers Group respects the sentiments and religious importance attached to Pooja material in Indian families. We give top most priority to such articles of goods and pack them as Article No. 1. The mandir is always packed in suitably developed and adequately protected well designed Mandir boxes & blocks. The Mandir is delivered as a first article under strict supervision of our supervisor and our handling staff wears clean clothes and gloves to maintain its sanctity and impart fullest respect to such kind of religious goods.
Q. 3 - I need to have status report of my shipment, on daily basis can it be provided?
Ans -Jangra Movers Group has 24*7 hours customer care department in our Head Office which caters the need of our valuable customers and keeps track of all moving consignment through the day. The client can seek information about his consignment at any time, on any day, through contact No.
Q. 4 - In case there is damage to the goods under transit, what kinds of settlement/procedures are followed by M/s Jangra Movers Group?
Ans -Jangra Movers Group adopt all safety measures to avoid any kind of damage to your goods. However, in case of any unpredictable mishap we ensure our client speedy settlement of their claims from the insurance company with whom we have long association and understanding.
Q. 5 - Can you hold the consignment at destination for a week, if so what are the charges.?
Ans -Yes, we can do this the visiting officer will address the questions.
Q. 6 - I am worried about my perishable food – items. How is Jangra Movers Group going to handled and preserve the same?
Ans - Jangra Movers Group advices the clients not to shift fast-perishable and food-items such as Vegetables, Fruits, Flowers, Ghee, Pickles etc. as these may spoil your other valuable items. However we do make arrangements for shifting grocery household items in sealed boxes as per requirements of the clients.
Q. 7 -What kind of arrangements M/s Jangra Movers Group, have for shifting goods to international Locations?
Ans -Jangra Movers Group have maintained separate staff to handle international bookings and transfers. We subscribe to international standards of packing, shifting, forwarding and delivery processes as per local conditions and environments of the deporting country and city. We have adequate arrangements with our foreign associates and agents in each country.